Apple iTunes Terms of Service and Privacy Policy

Wordle - iTunes terms of serviceHave you ever wondered what the major themes are in the 27 page Terms of Service and Privacy Policy for Apple’s iTunes?  Well intrepid reader, wonder no more.   Continue reading

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Apple’s age of entanglement

“Entanglement” is one of the proverbial holy grails to which businesses aspire in their customer interactions.  Essentially it is simply a snappy way of describing a deeply integrated relationship that makes it difficult for customers of a given business to leave for a competitor.  In the business-to-consumer world tens of billions of dollars are spent annually to attract customers and the trick then becomes retaining them. Continue reading

Why are EULAs so long?

Actor Richard Dreyfuss at the Big Apple Conven...

Image via Wikipedia

Why are EULAs so long? I don’t know but Academy Award winner Richard Dreyfuss does his best to make this one funny. http://ow.ly/5dArV

iCloud is great for service providers

Image representing Apple as depicted in CrunchBase

Image via CrunchBase

#iCloud is great for service providers – “Apple’s iCloud and what it means for wireless data service” http://ow.ly/5cpBu

Is it just me or was Apple a bit light on announcements today?

Moscone Center WWDC 2011

Image by BENM.AT Live Coverage via Flickr

Is it just me or was Apple a bit light on announcements today? – “Apple’s WWDC: iCloud, iOS 5, Lion, and more (roundup)” http://ow.ly/5btjY

Google’s iTunes competitor to take a shot at Apple’s music dominance

Google’s iTunes competitor to take a shot at Apple’s music dominance – “Google’s Music Service to Launch by Christmas” http://ht.ly/2AsBy