Every 60 seconds on the Internet (part II)

Alice in Wonderland

1,820,000,000,000 (1,820 trillion)

As we discussed in yesterday’s post, dear Alice (of Wonderland) found it difficult to swallow the notion that the White Queen in Lewis Carroll’s Through the Looking-Glass pondered the impossible on a regular basis.  Given the incredible year that was 2011, it is only fitting that we wrap up with the second of two posts about the most amazing things that happen ever 60 seconds on the Internet.   Continue reading

Every 60 seconds on the Internet (part I)

Alice in Wonderland 2010695,000

In Lewis Carroll’s fantasy novella Through the Looking-Glass Alice has a most curious conversation with the White Queen (as well as the White King who never seemed to make it into Tim Burton’s 2010 film version) about believing in the impossible:   Continue reading

Kiva

$271,348,025

I’ll admit it right up front.  I am a huge fan of Kiva Microfunds (commonly known as Kiva) and have been a lender there for a number of years.   Continue reading

Reinvent management now

Hamel - What Matters NowThis is not a book about one thing. It’s not a 250-page dissertation on leadership, teams or motivation. Instead, it’s an agenda for building organizations that can flourish in a world of diminished hopes, relentless change and ferocious competition.   Continue reading

Global cell phone usage

Cell phone elephant

75%

On December 20th, the Pew Research Center released an insightful study (“Global Digital Communication: Texting, Social Networking Popular Worldwide”) about basic mobile phone usage across 21 countries.  When responding to the question “[o]n your cell phone, do you regularly…”   Continue reading

U.S. Congress wealth

Congress35.4x (3,537%)

If you’re a member of Congress, the past 25 years or so have been pretty good for you.  If you’re not a member of Congress – which is obviously most of the people in America – then you know all too well that the past two-and-a-half decades have been pretty rough for a lot of people.   Continue reading

Holiday season returns

Holiday shopping

$46.28 billion ($46,280,000,000)

The U.S. holiday shopping season is barely over and retailers are already predicting a record volume of returns.  Whether it’s too big, too small, or just strange, retailers are predicting that shoppers will return $46.28 billion worth of merchandise.   Continue reading

Mobile shopping dominance

Mobile shopping

92%

Perhaps one of the most interesting statistics to cross my inbox this year is today’s data point.  Retail analysis firm RichRelevance recently released a study based on 3.4 billion shopping sessions between April and December 2011, during which Apple’s market share grew from 88% to 92%.   Continue reading

Online customer service

Customer service53%

American industrialist and automobile pioneer Henry Ford is famous for a lot of things including some pretty overused quotations (i.e., “you can have it in any color…”) but the quip below is probably my personal favorite as it truly gets to the spirit of what it means to serve one’s customers: “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.”   Continue reading

2011 social media year in review

Facebook is a drug1.2 billion (1,200,000,000)

On December 21st digital media measurement firm comScore released their 2011 social media year in review whitepaper entitled “It’s a Social World: Top 10 Need-to-Knows About Social Networking and Where It’s Headed.”  Rich with insights and data points, the whitepaper outlines the importance of social media in today’s world.   Continue reading